Field service

Field service, without the paperwork

Preventive maintenance, repairs and equipment history for companies that service other people’s equipment. Built for technicians who work where there is no signal, and for managers who need to know what is actually happening.

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The AL-Rahden field-service dashboard: visits in progress, overdue work, open tickets, reports and daily checks
Live · AL-Rahden, Saudi Arabia

Who it is for

Companies with 10–200 technicians servicing commercial laundry, commercial kitchens, HVAC and chillers, medical devices, elevators or generators — running maintenance contracts across multiple sites.

What you get

01

Offline-first technician app

Checklists, photos and the customer’s signature, captured on site. No signal required. It syncs when it can.

02

Every machine has a history

A QR label on the asset, and the full service record opens on the phone that scans it.

03

Reports that write themselves

Branded PDFs generated the moment a visit is completed, and emailed automatically.

04

Preventive maintenance that schedules itself

A next-service date per machine, with overdue and due-soon in a single view.

05

A dashboard that answers questions

Compliance, SLA performance, open and overdue tickets, warranty exposure.

06

Arabic and English, properly

Full right-to-left from day one, built in rather than translated later.

A customer's structure in the platform — projects, sites and the equipment under each
Every customer, site and machine in one structure, with the full service history behind each one.
A technician's phone captures work with no signal, queues it locally, and replays the queue to the server when the network returns. NO SIGNAL — ON SITE signature 1 Checklist 2 Photos 3 Signature saved locally Outbox on reconnect Server visit recorded report emailed
No signal in the plant room. The app keeps working, queues the visit locally, and replays it when the phone reconnects.
A signed QR label on a machine is scanned by a phone, which opens that machine's full service history. An altered code fails the signature check. Machine scan verified Full service history Preventive visit · signed off · report sent Corrective repair · parts replaced Warranty status · contract · next service date A tampered code fails the signature check.
A signed QR label on the machine. Scan it and the full service history opens — and an altered code fails the signature check.

Proof, not a promise

AL-Rahden Co., Saudi Arabia

1,336 machines under management
114 sites across the Kingdom
32 days to first delivery, against a 60-day commitment

Both apps are live — download them and look for yourself:

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Fifteen minutes and we show you the system running.

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